FAQS

Which Payment Methods do you accept?

We accept the following credit cards: Visa, Master Card, and American Express.

Do you ship outside Australia?

Yes! We are happy to ship anywhere in the world! Shipping charges do apply to orders outside Australia.

I'm having trouble applying a discount code to my purchase...

Voucher codes are case sensitive so please enter the exact code at checkout and please note that it is only possible to apply one coupon per purchase. If you're still having troubles please get in contact with us via the contact page.

Can I opt out of your email subscription?

Of course you can, just click here

How should I wash my Standard Socks?

We recommend that your socks are washed in warm water, tumble dried on low, and never ironed. If you absolutely need to bleach them, make sure to use non-chlorine bleach.

Something's not quite right with my order, what should I do?

Sorry! Email us immediately at hello[at]standardsockco.com with any information regarding the issue and we’ll work as quickly as possible to send you out a fresh product.

Dude, where's my order?

In most cases we get orders out the day they are placed, but in some circumstances it may take longer to get them out (sometimes it snows a lot!). Unfortunately we don't offer tracking YET but we're working on it, if your super anxious just reply to your order confirmation e-mail and we'd be happy to supply your tracking number.